Shipping policy

Contact Free Delivery

We are working closely with Australia Post to help protect your health and safety, and that of all our staff and partners.

Limiting contact when delivering orders will help keep everyone healthy, so we’re working with Australia Post to support ‘contact-free delivery’. This is how contact-free delivery works:

  • Drivers will keep as much distance from you as possible
  • Drivers will knock on your door, place your parcel at your doorstep and step back as far as possible for you to collect it. They will ask your name and sign for delivery on your behalf. If you’re required to present an ID, they will sight from a distance.
  • We recommend selecting Authority to Leave for your delivery where possible (not available for same-day delivery)
  • If you are unable to choose Authority to Leave and not present, your parcel will be delivered to your nearest post office as usual where additional precautions are being taken.

We’re committed to helping protect you and everyone in our community during this time. Stay safe.

What Do I Need To Do To Accept Delivery?

In order to comply with liquor laws an adult over the age of 18 years must be present to accept the delivery and may be required to present appropriate identification. You may provide specific delivery instructions, including authorisation for the beers to be left at your address, during the checkout process. Unfortunately there are certain scenarios where a courier company may be legally unable to leave your beers under Australia’s liquor laws. Should this occur, the courier company will leave you a notice detailing how you can obtain delivery of your beers.

Track Your Order

Once your order has been shipped and is on its way, you'll receive an email with tracking information so you can check on the status of your order. 

Damaged In Transit

In the event you receive goods that are damaged or faulty, please contact us and we will refund the value of the damaged goods. We reserve the right to require proof that the goods were damaged or faulty.

Can I Ship To Multiple Addresses?

You may only ship to one address per order. If your order contains gifts or items that require shipping to multiple locations, you will need to place separate orders for each address.